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於橘子工業購買套裝主機(由本店預先安裝完繕),即同意享有本店提供之「標準保固」。

If purchased a pre-build PC from OI3C (Installed and built by our store), should the buyer agree to have our "standard warranty".


標準保固如下:

Standard Warranty:

「一年保固」為自交機日一年起,所有橘子工業主機皆享有下述服務。

"1 Year warranty" indicates that since the day of customer's acceptance of delivery, all pre-builds have the services as following.


  1. 本店以「整機」為單位作保固,保固期間內,享免檢測維修拆裝費及代送修費用。
    Our warranty applies to the entire prebuild as a unit, during the term of warranty, customer is free from all examination fee or delivery fee from any warranty issues.

    1. 主機保固需依照各零組件原廠標準獨立進行保固流程,故保內享有無限次基於維修所需的拆裝服務。
      The warranty of our prebuild require warranty from the manufacturer to each singular parts, thus the customer is allow to have unlimited amount of dissemble services based on repairing reasons. 

    2. 保內檢測後,將告知被保固人處理方式,由被保固人決定是否維修處理。
      After the examination during the term of warranty, the applicant will be informed possible solutions and expectations, the applicant can decide whether if they want to proceed on.

    3. 此項目過保後,以「三年技術支援」條款建議被保固人處理方式,若經由本店處理,將視情況酌收檢測維修費及代送修費用。
      If the build is no longer within the "1 year warranty", OI3C will provide suggestions of possible solutions to applicants under "3 years technical support", if decided to be processed at OI3C, charges for examination, repairing, and labor fees are possible depending on the scenario.

    4. 若經檢測後判定為使用者個人因素造成之問題,將由被保固人負擔來回件運費。(2018/11/19新增)
      If the problems applicant reported are examined and to be found due to applicant's personal issue, applicant will burden the delivery fee of the prebuild to store and back to wherever its destination is.

    5. 若保內自行交由第三方更換零組件或維修未允,則全機不適用於上述或以下保固。(2019/02/25新增)
      If any third party repaired or replaced any parts without prior informing to OI3C, the prebuild automatically loses its warranty mentioned above or under.


  1. 電腦出保處理將全機收回處理,保固流程完畢後,被保固人屆時全機領回。
    All warranty applications are only to be accepted when a prebuild is sent as a whole, after possible progresses, applicants should receive the prebuild as a whole too.

    1. 本店接手欲出保之主機後,將不對任何外接裝置如USB相關等負保管責任。
      After we received your prebuild for warranty issue, we do not have responsibility for any external devices such as an USB device.


  1. 硬體維修以原廠更換新/良品(依原廠保固條款而定)為主,本店維修為輔,若原廠零件停產或因其他不可抗因素而導致無法換新,則通知客戶及詢問是否做更換,衍生費用將由客戶自行決定是否承擔。
    Replacing parts from manufacturer for warranty is our primary preferred option(depending on manufacturer's warranty), secondary option is to fix it at store. If the specific part is no longer produced or supplied, causing unavaliable replacement, the applicant will be informed and can determine whether if they want to burden the extra charge for replacing the part with alternative option.

    1. 本店採用之多數品牌皆提供保內換新之服務,若客訂產品並無提供此服務,本店恕不負責。
      Most of our selection of brands provides free replacement during warranty, it is not our responsibility if a customer's choice of specific brand does not provide such services.

    2. 原廠及代理商擁有最終解釋處理更換新品與否的權利。
      Manufacturer or agents have the final rights to determine whether a replacement is possible.


  1. 軟體維修則以本店調整為主,若有任何重要資料留存於電腦中,請事先告知。
    Our adjustment in store is our primary preferred option for any software issues, should you have any important information or data saved in the computer, please note us priorly.

    1. 若無另外通知,軟體調整過程造成之資料損失,本店將不負任何責任。
      Without any notification, we do not compensate our keep any responsibility to any data loss during the process of our adjustment.

  1. 若硬體規格或軟體內容與購買當下不符或經查為非由本店出貨之零組件,本店擁有拒絕保固之權利。
    If the hardware specficications or software are failed to remain as original or not sold from OI3C, we have the right to refuse applicant's warranty.

    1. 若經檢測後發現因未經告知的個人安裝零件所造成之不穩定,則全機及該零件並不享有上述或以下條款之服務。
      If the prebuild is found to be unstable due to personal installed parts without prior notices, the entire prebuild and the specific part is not covered by the warranty mentioned above or below.

    2. 若經本店「三年技術」條款建議下升級的零組件所造成之不穩定,無論是否於本店購買,皆享有上述條款之服務。
      If the prebuild is found to be unstable due to personal installed parts under our "3 years techinal support" suggestions, the entire prebuild and the specific part is still covered by the warranty mentioned above or below.

  2. 若主機出貨時搭載正版系統,則該主機於保固內期間皆享有免費重灌服務。
    If the prebuild is loaded with geniune operating system, the prebuild qualifies for free reformatting service.

    1. 正版系統係指由台灣微軟官方代理所認可通路經銷之隨機 / 彩盒版本。
      The geniune operating system signifies those retailing OEM DVD/USB KEY versions of Windows which recognized by Microsoft Taiwan officials. 

    2. 進行服務時,使用者需隨附原隨主機之序號,若經查序號不符原機,則此條保固不適用。
      When applying for the reformatting service, applicant is required to have the original key with the prebuild, if key does not match the original, this warranty is not effective to the prebuild. 


「三年技術支援」定義如下:
"3 years technical support" indicates:

  1. 本店將提供線上專人回覆電腦使用上的疑問。
    OI3C will provide professional personnel responding to questions from daily usage.

    1. 若有疑難排解問題,將由線上服務為主,若因故無法處理,則以「一年店保」條款處理。
      Should applicant has any troubleshooting requirements, online service is prefered. If problem cannot be solved due to any reasons, "1 year warranty" terms are applied in such case.

    2. 若有硬體升級需求,無論是否於本店購買額外零件,本店將一概提供建議及諮詢,則後續保固條款同上述。
      Should applicant has any upgrading requirements, no matter if they decided where to purchase the upgrade, OI3C should provide suggestions or advices, the later warranty with upgrades are as above.

    3. 若軟體使用障礙為非日常使用所需或超出本店專業能力範疇,本店將不予受理。(2019/02/25新增)
      If the software problem occured from "non-daily useage" or exceeds our profession, we will not be providing any assitance.

      1. 非日常使用所需之定義為不影響主機正常使用,如模擬器 / 繪圖軟體 / 盜版軟體 等。
        "Non-daily useage" indicates those activities that do not influence regular use, such as phone stimulator, graphing software, piracies, or etc.


  1. 本店不定時對客戶使用電腦狀況做售後追蹤。
    OI3C will actively track the condition of one's computer and provide support if possible and needed.



- 橘子工業保留更動此條款及最終解釋之權利。
- OI3C remains the final right to adjust and explain this warranty terms.

- 新增條款將會留下時間戳記,新增條款僅適用於該時間之後售出之主機。
- A newly added term will be left with a time mark, new term should only applied to prebuilds sold after that time.

- 若有版本出入,應以 bit.ly/newwarrantyoi3c 為準。
- Should there be any version difference of this term, bit.ly/newwarrantyoi3c is final and should always be according to if needed.


執行長 張聖平
2018/06/12



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